Return Makeup Policies at Drug Stores

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Return Unwanted Makeup – Good Return Makeup Policies at Drug Stores

Sometimes the lighting in the store is terrible. Sometimes you cannot see the true color through the packaging. Sometimes you buy new makeup and realize that you have something just like it at home. Sometimes just buying a new lipstick makes life better, then the color turns out to be awful. Stuff happens.

Don’t relegate unwanted makeup to that drawer or under the counter, never to see the light of day! Return it and get what you need.

There are several stores with good return policies for makeup. If you buy makeup that does not work out, save your receipt and return it. I have done this at CVS several times without any hassle. Don’t let unwanted makeup sit unused in a drawer. A big thanks to Beauty Tribune for compiling the information.

Here are the two best makeup return policies:

CVS Pharmacy:  You may return beauty items open or unopened within 30 days.
Per their website:

Our hassle-free return policy allows you to return nonprescription products to any CVS/pharmacy store or by mail within 30 days of receipt. 
100% satisfaction guarantee on beauty purchases.
Be 100% happy or receive 100% money back on any beauty products. If you’re dissatisfied for any reason, you can return the beauty product (opened or unopened) along with your receipt or invoice to any CVS/pharmacy store. We’ll refund the full purchase price — no questions asked!

Rite Aid:  You may return beauty items open or unopened within 30 days.
Per their website:

The Rite Aid 100% Risk-Free Beauty Guarantee.
Any opened or used beauty product of any brand name can be returned for a full refund when accompanied by a register receipt. Beauty categories subject to the guarantee are skin care/depilatories, sun care, bath/soap, hair care (shampoo, conditioner, styling and professional), hair color, cosmetics, ethnic beauty aids, fragrances, cosmetic organizers and personal care appliances.

These store makeup return policies are not as good as the two above:

Per their website:  You may return beauty items open or unopened within 90 days with exception to an item designated as ORM-D.

Per their website:
Most items can be returned within 90 days of receiving it. The chart below lists exceptions to this policy as well as instructions on how to return certain types of items.
HEALTH & BEAUTY – If the item is designated as ORM-D (Other Regulated Materials-Domestic), it must be returned in its original package. If returning by mail, it must have secure ORM-D packaging obtained from the post office. ORM-D items include perfumes, nail polish and aerosol cans. 

Walgreens:  You may return beauty items unopened within 30 days, if opened returns are per discretion of store manager.

Per their website:
Items purchased at Walgreens may be returned to any of our stores within 30 days of purchase for exchange or refund. With original receipt, items will be returned for the full purchase price and refunds will be issued in the original method of payment. Without original receipt, items will be returned at the lowest advertised price and refunds will be issued as store credit to a W card. For any return, you will be asked for valid photo identification. We reserve the right to limit or refuse a refund. Gift cards, pre-paid cards and phone cards cannot be returned or exchanged (except where required by law).
Q: What if I need to return cosmetics or electronics?
A: Returns for cosmetics or electronics are handled at the discretion of the store manager, usually in the form of a Walgreens gift card.

Target:  You may only return beauty items if they have not been opened yet within 90 days.

Per their website:
Most unopened items in new condition returned within 90 days will receive a refund or exchange. Some items have a modified return policy that is less than 90 days. Those items will show a “return by” date under the item on your receipt or packing slip and in the “Item details, shipping” tab if purchased on Items that are opened or damaged or do not have a packing slip or receipt may be denied a refund or exchange. All bundled items must be returned with all components for a refund.


Do you know of any other stores with good return policies for makeup? Share in the comments so I can tell everyone!

Christina Ellis

Direct selling companies such as Avon (and Mary Kay) have the best return policies for opened and unopened makeup. You can return product to the representative you bought it from up to one year. If product is older than one year, you can return directly to the company.

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