Get a Refund When the Price Drops

by Lori. LAST UPDATED ON

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What stores will refund you difference if the price you paid drops? Don’t you hate it when that happens? Get a refund when the price drops by being aware the the Price Protection Policy of the stores that you frequent.

I recently purchased something from Overstock.com and then got an email with a promo code for 15% off. I went to the Overstock.com website and clicked on the “live chat” option. I asked for the price difference and $22 was credited back to my card. It took less than 5 minutes!

Amazon.com does not advertise a price protection policy, however I have heard from several readers that if you contact them within 7 days of the delivery date of your item, for an item that was shipped and sold by Amazon.com, they will refund you the difference.

I did this with a Kindle purchase several years ago and got a $60 credit from Amazon.com.  Do you have a more recent experience with the Price Protection Policy at Amazon.com that I can share?

7 days

Dick’s Sporting Goods -for online purchases call 1-877-846-9997.

JC Penney- for online purchases call customer service at 1-800-322-1189. Not available for clearance items.

Kmart – for online purchases call customer service at 1-866-562-7848.

Office Depot – for online purchases, call 1-800-463-3768.

Walmart -for online purchases, contact customer services online.

Sam’s Club - for online purchases, call 1-888-746-7726.

10 days

Home Depot – for online purchases call customer service at 1-800-430-3376.

Macy’s – for online purchases, call 1-800-289-6229.

Overstock.com – claims must be for $5.00 or more and are limited to 3 claims within a 90 day period. Refunds are issued as store credit. Click on the Online Best Price Match Logo on any product page.

14 days

Apple Store – visit local store for in store purchases. For online purchases call customer service at 1-800-676-2775.

Babies “R” US – each store sets their own policy. For online purchases call 1-888-BABYRUS (1-888-222-9787).

Best Buy – 14 days for computers, camcorders, radar detectors, and used video games and 30 days for other items. Read store policy here. Best Buy will match competitors prices and give you 10% of the difference. For online purchases, call customer service at 1-888-237-8289.

Diapers.com -contact customer service at bestprice@diapers.com or 1-800-342-7377.

GAP- a one time price adjustment but does not apply to items purchases with promotional discounts. For online purchases, contact customer service at custserv@gap.com or 1-800-427-7895.

Kohl’s – will match competitors prices at time of purchase. For online purchases call 1-866-887-8884.

Nordstrom -for online purchases, call 1-888-282-6060.

Office Max – will match competitors price plus 15% of the difference. For online purchases, call 1-800-283-7674.

Old Navy – offers a one time price adjustment. Price protection does not include items purchases with promotional discounts. For online purchases, call 1-800-653-6289.

Staples – will match competitors price and accept their coupons. For online purchases, call 1-800-333-3330.

Target – applies to in-store purchases only.

The Children’s Place – For online purchases, call 1-800-628-0525.

Toys “R” US - each store sets their own policy. For online purchases, call 1-800-869-7787.

15 days

Fry’s – for most computers, CD and DVD recorders, camcorders, digital cameras, and air conditioners and 30 days for other items. Fry’s will match competitors prices plus match 10% of the difference.

21 days

Victoria’s Secret – for online purchases, call 1-800-411-5116.

30 days

Barnes & Noble – for in store purchases. For online purchases, protection expires when you receive your item-better act fast! Call customer service at 1-800-843-2665.

Bed, Bath & Beyond – will match competitors price- you can also bring in a coupon and your receipt after a purchase and they will credit you the difference, no expiration on this! For online purchases, contact customer service at 1-800-462-3966.

BJ’s Wholesale Club – for online purchases, visit their website.

Dell – covers items $50 and up. Call customer service at 1-800-449-3355.

Lamps Plus – will match competitors price plus 20% of the difference.

Lowe’s – will match competitor’s price plus 10% of the difference.

Sears - will match competitor’s price plus 10% of the difference. For online purchases, call customer service at 1-800-349-4358.

Costco – You may want to bring your receipts with you and check prices as you shop. Usually if the item is in stock, they will refund the difference with a Costco gift card. Some items may not be eligible for price protection.

If you know of any other price protection policies to share, or if you have an update or correction, please send me a comment.

Keep your receipts and get money back if the price drops!

 


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